Shipping policy

Shipping Policy

Last Updated: July 2026

Thank you for shopping with Vanessa's Peptides & Wellness. We are committed to processing and shipping your order as quickly as possible.

Order Processing

  • Orders are typically processed within 1–3 business days.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • During sales or high-volume periods, processing times may be slightly longer.

Shipping

  • We currently ship within the United States.
  • Shipping times typically range from 3–7 business days, depending on your location and the selected shipping carrier.
  • Once your order ships, you will receive a tracking number via email.

Shipping Address

Please verify your shipping address before completing your purchase.

Vanessa's Peptides & Wellness is not responsible for packages delayed or returned due to an incorrect or incomplete address provided by the customer.

If a package is returned to us, additional shipping charges may apply before it can be resent.

Lost or Delayed Packages

Once a package has been shipped, delivery is the responsibility of the shipping carrier.

If your package is delayed, lost, or marked as delivered but cannot be located, please contact the shipping carrier first. We will gladly assist you in filing a claim when possible.

Damaged Orders

If your package arrives damaged, please contact us within 48 hours of delivery.

Please include:

  • Your order number
  • Photos of the shipping box
  • Photos of the damaged product(s)

We will review your claim and work to resolve the issue as quickly as possible.

Shipping Confirmation

Once your order has been shipped, you will receive an email containing your tracking information.

Please allow up to 24 hours for tracking updates to appear.

Contact Us

If you have any questions about your shipment, please contact us through our Contact page. We're happy to help and want to ensure your order arrives safely.